{"id":1377,"date":"2025-09-22T22:08:16","date_gmt":"2025-09-22T20:08:16","guid":{"rendered":"https:\/\/wowxpe.com\/?post_type=portfolio&#038;p=1377"},"modified":"2026-01-30T20:23:22","modified_gmt":"2026-01-30T19:23:22","slug":"gestion-de-colas","status":"publish","type":"portfolio","link":"https:\/\/wowxpe.com\/en\/wow\/gestion-de-colas\/","title":{"rendered":"Queue management"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1377\" class=\"elementor elementor-1377\" data-elementor-post-type=\"portfolio\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c906de e-flex e-con-boxed e-con e-parent\" data-id=\"9c906de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6131107 elementor-widget elementor-widget-heading\" data-id=\"6131107\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Queue management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdf82ef elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fdf82ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-grin-alt\" viewbox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M200.3 248c12.4-18.7 15.1-37.3 15.7-56-.5-18.7-3.3-37.3-15.7-56-8-12-25.1-11.4-32.7 0-12.4 18.7-15.1 37.3-15.7 56 .5 18.7 3.3 37.3 15.7 56 8.1 12 25.2 11.4 32.7 0zm128 0c12.4-18.7 15.1-37.3 15.7-56-.5-18.7-3.3-37.3-15.7-56-8-12-25.1-11.4-32.7 0-12.4 18.7-15.1 37.3-15.7 56 .5 18.7 3.3 37.3 15.7 56 8.1 12 25.2 11.4 32.7 0zM248 8C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-110.3 0-200-89.7-200-200S137.7 56 248 56s200 89.7 200 200-89.7 200-200 200zm105.6-151.4c-25.9 8.3-64.4 13.1-105.6 13.1s-79.6-4.8-105.6-13.1c-9.9-3.1-19.4 5.3-17.7 15.3 7.9 47.2 71.3 80 123.3 80s115.3-32.9 123.3-80c1.6-9.8-7.7-18.4-17.7-15.3z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Keep customers entertained while they wait to pay<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbccaf7 e-flex e-con-boxed e-con e-parent\" data-id=\"fbccaf7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d0cb05 e-con-full e-flex e-con e-child\" data-id=\"2d0cb05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-254b289 elementor-widget elementor-widget-text-editor\" data-id=\"254b289\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Good queue management is crucial for retail stores and, all too often, a weak point for staff and customers during peak hours.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfe33fe elementor-widget elementor-widget-aliothheading\" data-id=\"bfe33fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aliothheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<div data-parallax=\"true\" data-background-text=\"\" class=\"alioth-heading align-center\">\n\n    <div class=\"ah-title\">\n\n        <h2 class=\"has-anim\" data-animation=\"charsFadeRight\" data-duration=\"1.6\" data-delay=\"0.7\" data-stagger=\"0.17\">Flexible Retail Media Formats<\/h2>    <\/div>\n<\/div>\n\n\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99582ab elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"99582ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Direct customers to less crowded checkouts or self-service kiosks<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Real-time information on waiting times<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Integrated or full call diversion systems<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Wired or wireless hardware options<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Automatic queue detection system<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Reproduction of adaptable content to respond and capitalize on dwell times<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fae7b9 elementor-widget elementor-widget-image\" data-id=\"4fae7b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"640\" src=\"https:\/\/wowxpe.com\/wp-content\/uploads\/2025\/09\/778213694.png\" class=\"attachment-large size-large wp-image-1407\" alt=\"\" srcset=\"https:\/\/wowxpe.com\/wp-content\/uploads\/2025\/09\/778213694.png 1024w, https:\/\/wowxpe.com\/wp-content\/uploads\/2025\/09\/778213694-300x300.png 300w, https:\/\/wowxpe.com\/wp-content\/uploads\/2025\/09\/778213694-150x150.png 150w, https:\/\/wowxpe.com\/wp-content\/uploads\/2025\/09\/778213694-768x768.png 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86e18bf e-flex e-con-boxed e-con e-parent\" data-id=\"86e18bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58f995c e-con-full e-flex e-con e-child\" data-id=\"58f995c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ae66a elementor-widget elementor-widget-heading\" data-id=\"d9ae66a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default translation-block\"><b>WOW XPE<\/b> offers a wide range of digital solutions that will keep everyone happy and the lines moving.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-495b5b3 e-con-full e-flex e-con e-child\" data-id=\"495b5b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fea0492 elementor-widget elementor-widget-text-editor\" data-id=\"fea0492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our digital queue management services highlight and enhance the customer journey with a strong visual message, smoothing customer flows.<\/p><p>Perceived wait times are reduced with digital content that combines promotional, informational, and call-back messages, seamlessly integrated for the best customer experience, enhancing the queue environment and providing the best-in-class digital content.<\/p><p><strong>Receptive content<\/strong><\/p><p>Queue performance can be measured in real time with content playback tailored for customers in response to changing conditions. Long waiting times or long queues can trigger content that directs customers to less crowded areas or alternative transaction options, such as self-service kiosks or ATMs. Additional content can be injected into the playlist focusing on customer entertainment, with sports and news headlines, quizzes, and competitions that help pass the time more easily than a repetitive promotional loop.<\/p><p class=\"translation-block\">All queue screens, usually installed behind the checkout counters, and their interdependent systems can be monitored 24\/7 by our <a href=\"\/en\/soporte-24-7\/\" target=\"_self\">dedicated customer support team<\/a>. Long-term support and maintenance are considered in the specification and installation of each system, so a broken cable can be repaired or an LED bulb replaced with minimal disruption to the store.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-156827de e-flex e-con-boxed e-con e-parent\" data-id=\"156827de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26f0d9c elementor-widget elementor-widget-aliothprojectscarousel\" data-id=\"26f0d9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aliothprojectscarousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!--Alioth Recent Works-->\n<div data-navigate=\"scroll\" class=\"a-recent-works light\">\n\n    \n    <!--Background Text-->\n    <div class=\"recent-works-bg-text\">\n        WOW XPE    <\/div>\n    <!--Background Text-->\n\n    \n    <!--Navigation (Don't Touch)-->\n    <div class=\"a-recent-works-nav\">\n        <div class=\"arw-prev\"><i class=\"icofont-long-arrow-left\"><\/i><\/div>\n        <div class=\"arw-next\"><i class=\"icofont-long-arrow-right\"><\/i><\/div>\n    <\/div>\n    <!--Navigation (Don't Touch)-->\n\n    <!--Works Wrapper-->\n    <div class=\"recent-works-wrapper\">\n\n        \n    <\/div>\n    <!--\/Works Wrapper-->\n\n<\/div>\n<!--\/Alioth Recent Works-->\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cbb0aa e-flex e-con-boxed e-con e-parent\" data-id=\"1cbb0aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-100c864 elementor-widget elementor-widget-aliothheading\" data-id=\"100c864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aliothheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<div data-parallax=\"true\" data-background-text=\"\" class=\"alioth-heading align-center\">\n\n    <div class=\"ah-title\">\n\n        <h2 class=\"has-anim\" data-animation=\"charsFadeRight\" data-duration=\"1.6\" data-delay=\"0.1\" data-stagger=\"0.1\">The digital signage experts<\/h2>    <\/div>\n<\/div>\n\n\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d452c6 e-con-full e-flex e-con e-child\" data-id=\"9d452c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66b2cab elementor-widget elementor-widget-text-editor\" data-id=\"66b2cab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">WOW XPE is an award-winning provider of high-performance digital signage systems. With over 15 years of industry experience, we are one of the most respected names in digital signage solutions for the retail and hospitality sectors.<\/p><p class=\"translation-block\">Our people are entirely focused on ensuring that their clients have the most engaging, enlightening, and enjoyable experience when they are with you. We work closely with you to bring your ideas to life and ensure that the final solution does exactly what you want. With dedicated project managers and an international network of service engineers, you can trust <strong>WOW XPE<\/strong> with your company's projects locally, regionally, or globally, to gain the inspiration to take your customer engagement to the next level.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"featured_media":1389,"template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"project-categories":[13],"class_list":["post-1377","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","project-categories-soluciones"],"acf":[],"_links":{"self":[{"href":"https:\/\/wowxpe.com\/en\/wp-json\/wp\/v2\/portfolio\/1377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wowxpe.com\/en\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/wowxpe.com\/en\/wp-json\/wp\/v2\/types\/portfolio"}],"version-history":[{"count":34,"href":"https:\/\/wowxpe.com\/en\/wp-json\/wp\/v2\/portfolio\/1377\/revisions"}],"predecessor-version":[{"id":2624,"href":"https:\/\/wowxpe.com\/en\/wp-json\/wp\/v2\/portfolio\/1377\/revisions\/2624"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wowxpe.com\/en\/wp-json\/wp\/v2\/media\/1389"}],"wp:attachment":[{"href":"https:\/\/wowxpe.com\/en\/wp-json\/wp\/v2\/media?parent=1377"}],"wp:term":[{"taxonomy":"project-categories","embeddable":true,"href":"https:\/\/wowxpe.com\/en\/wp-json\/wp\/v2\/project-categories?post=1377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}